Frequently Asked Questions

About Our Professional Liability Insurance Policy

Still Have Questions?

If you still have a question, use our website contact form to let us know how we can assist you and provide the information you need.

Need to speak to us?

Call 855.385.2160
Monday through Friday
9am – 4:30pm EST.

Did You Know?

Insurance industry information indicates that on average, a record breach, whether it be paper or digital, costs a practice $200 per client.

Is the Professional Liability policy guaranteed issue?

All applicants will have to go through underwriting review during the application process. However, our underwriting guidelines have been set with the behavioral and allied health professional needs in mind.

Why do I need Professional Liability Insurance?

Professional liability insurance protects behavioral and allied health professionals if sued for malpractice. You need protection from legal action due to negligent acts, errors, and omissions on the job and from frivolous lawsuits that can be brought even years later.

Without coverage, you could spend precious time and resources defending yourself, regardless of whether there is any merit to the claim. Professional liability insurance provides you with experienced legal defense and coverage for settlements or damages.

What about the Professional Liability premium cost to me?

Our Professional Liability Insurance policy coverage is half to one-third the premium cost because your carrier the Preferra Insurance Company RRG, formerly NASW Risk Retention Group (RRG) is owned by the policyholders and does not have earnings demands set by Wall Street stockholders.

Are your insurance policy contracts complicated and difficult to understand?

No. The RRG’s contract policies are written in clear, simple, and easy to understand language with all coverages clearly stated. Unlike the competitors, there is no foggy gibberish language, confusing cross-references or buried exclusions that confuse people. What you see is what you get with the RRG.

What are the Professional Liability Insurance policy limits?

Our policy has four (4) sets of limits of liability to choose from:

  • $1,000,000 per occurrence and $3,000,000 in aggregate
  • $1,000,000 per occurrence and $5,000,000 in aggregate
  • $2,000,000 per occurrence and $4,000,000 in aggregate
  • $3,000,000 per occurrence and $5,000,000 in aggregate*

*This option is available only for Virginia residents (Individual policy) and businesses based in Virginia (Group policy).

What is an occurrence policy?

Our professional liability product is an occurrence policy form. With an occurrence, you do not have to purchase a tail or extended reporting period (ERP) coverage after the policy is no longer needed.

What benefits are included with your Professional Liability Insurance policy?

Our policy includes four (4) sets of limits of liability to choose from plus these additional benefits:

  • Medical Payments $5,000 per incident/$50,000 limits per policy period
  • Emergency First Aid $15,000 no incident frequency limit
  • Wage Loss & Expenses $1,000 per day/$35,000 limits per policy period
  • First-Party Assault $15,000 no incident frequency limits per policy period
  • Deposition Expenses $5,000 per incident/$35,000 limits per policy period
  • Subpoena Defense $400 limit for 1 claim per policy year
  • Sexual Misconduct $25,000 limit per policy year
  • Licensing Board Defense $35,000 per incident, no incident frequency limit (upgrade endorsements available)
  • HIPAA Records Defense $25,000 per incident (no incident frequency limit)
Who stands behind your insurance policies?

The RRG is reinsured by the leading worldwide reinsurer, SwissRe. NASWIC, a captive insurance carrier, also reinsures all of the RRG’s insurance products, and NASWIC carries the stellar A.M. Best A- “Excellent” rating nationally.

What do I do if I need to make changes to my insurance policy?

Call us at 855-835-2160 or email us to [email protected]. Licensed insurance agents are standing by to help you.

What happens if I have a claim?

Call us at the toll-free HELP LINE number provided. We will conduct a detailed claims intake and immediately start the claims adjudication process on your behalf.

Is the RRG a Mutual Insurance company?

All Preferra Insurance Company RRG, formerly NASW Risk Retention Group policyholders are members of a mutual insurance company and therefore their policy is evidence of their mutual ownership interest in the Preferra Insurance Company RRG, formerly NASW Risk Retention Group a mutual insurance company.

Can I select my own lawyer to defend me?

Yes, but you pay the costs if the lawyer is not part of our network. We provide legal defense from our lawyer network of over 350 lawyers in all 50 states to defend you. We pay these legal costs.